Delete Cache and Cookies
Why: Sometimes a website will confuse itself with data that it stored from before. This is especially true if you change your username or settings. This happens frequently with "My-Math-Lab" and other Pearson Sites:
How: Websites store data for you in "cookies" so that when you return you don't have to re-select some options. So, to clear that up we need to delete the "cookies".Â
- In your browser, select the "meatball menu" at the top right. (3 dots). (Thes are written for MS Edge, but are very similar to Chrome)
- Then select "Settings"
- Next Choose "Privacy, search, and services"
- Under "Clear Browsing Data" select "Choose what to clear"
- Choose "All time, then clear now
- Close Edge, then reopen