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Use these instructions when trying to fix a Wi-Fi connection problem on an iPhone or iPad.


How to forget a wi-fi network on your iPhone and iPad

While in range of the wi-fi network you want to forget, you can do so right on your iPhone.

  1. Launch the Settings app.

  2. Tap Wi-Fi.

  3. Tap the info button next to the wi-fi network you want to forget. It looks like a lower-case I.

    Tap Settings, then tap Wi-Fi, then tap a network


  4. Tap Forget This Network.

  5. Tap Forget when prompted to confirm you want to forget the network.

    Tap Forget Network, then tap Forget to confirm

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