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  1. Make sure your Outlook program is closed.
  2. Open the Windows Start Menu
    Image result for windows 10 start buttonImage Removed
    Image Added     OR     Image result for windows 7 start buttonImage RemovedImage Added

  3. Type "Control Panel" without the quotations marks and press the "Enter" button on your keyboard.
    1. It should open the Windows Control Panel which looks like this:

  4. In the top right-hand corner of the Control Panel window, click inside the search box, type the word "mail" and then click on the first option in the search results:

  5.  Now click "Show Profiles..." in the new dialog box:

  6. In the new dialog box, click "Add..."

  7. Type "Office365" and click "OK"

  8. Click "Connect"

  9. Now you should be brought back to the "Mail" dialog box. Under the "Always use this profile" option, click the drop-down menu and select the new profile named "Office365" and then click "OK."

  10. After you have clicked "OK," you should be able to open the Outlook program and it will connect to your Office365 mailbox.

    titleUse now instead of Webmail

    Make sure that if you are trying to access your email from a web browser, you now go to in order to login, and then click on the email link from that site.