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Installing Programs from the Company Portal

Installing Programs from the Company Portal

Use this step-by-step guide when you need to install a program from the Software Center.

Installation Process:

See step by step below or example video here
(note on video the link at the end says “reinstall”. If you see that then the program is already installed)

  • Find the "Company Portal" program and run it.

    • Company Portal: 
      Search for and click on the Company Portal app:

      image-20260219-180917.png

    •  

    • If the app does not appear when searched for, try the instructions here: Force Intune Sync - PBS Knowledge Base - PBS-KB

 

  • Select the program you need/want and click Install.

    • Company Portal will open to the following page. You can select either of the circled links to view all apps available to you:

image-20260219-181733.png

  • Locate the app you want to install.

    • On the all apps page:

      • Select the app you want to install.

      • If the app is not visible when page is first opened, scroll down to find it.

      • Apps are listed in ABC order.

    • As an example, the image below is for locating TestNav which is at the bottom of the list. Notice that the word “Installed” appears in Sharp and Vernier apps in this image. This means the app is already installed. In this case, TestNav is not.

    • image-20260219-182707.png

      Click on the app in this list that you want to install.

  • Install the app.

    • Once the app is selected you will be brought here (TestNav as example again)

    • image-20260219-192448.png

      Click the “Install” button to begin downloading and installing the app.

    • A new space will appear above “App Details” which will tell you the status of the installation. Once its completed, the app will look like this:

    • image-20260219-192823.png

      The app is now installed and can be opened. You should receive a pop-up notification about the install completion.

 

  • Troubleshooting errors:

    • If you receive an error at any point, try closing/reopening Company Portal. 

    • If it doesn't work, please make sure to restart your computer and try again.

    • If you still have unresolved errors please email helpdesk@parkviewbaptist.com and include a copy of the exact error message.

 

 

If you think the Software Center is frozen please try pressing F5 to refresh the page before attempting to exit out and restarting.