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The following is a step-by-step guide on how to clear your web browser's cahce, cookies, and history.

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Tip
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In most computer-based web browsers, to open menus used to clear your cache, cookies, and history, press Ctrl-Shift-Delete (Windows) or Command-Shift-Delete (Mac). If this doesn't work, follow the appropriate instructions below.

If you don't see instructions below for your specific version or browser, search your browser's Help Menu for "clear cache". If you're unsure what browser version you're using, from the Help menu or your browser's menu, select About [browser name]. In Internet Explorer and Firefox, if you don't see the menu bar, press Alt.

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Clearing PC browsers:

Microsoft Edge

      1. In the top right, click the "Meatball Menue) (3 dots in a horizontal line).
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      2. Click Settings
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      3. Select "Pivacy, search, and services"
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      4. Scroll down to "Clear browsing data" and click "Choose what to clear"
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      5. Drop down the time range box and select "all time"
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      6. Click "clear now"
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      7. close edge, and then restart edge. 
  1. OR ctrl=shift=del as a short cut. 

Clearing iPad browsers:

Safari

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      1. Open your Settings app.
      2. Tap Safari.
      3. Tap Clear History and Website Data and confirm.
      4. Exit/quit all browser windows and re-open the browser